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Street trees causing property damage

Street trees are planted along road reserves and verges, laneways and occasionally footpaths and in the road itself, usually chosen for their shade and visual appeal. However, at times, there can be conflict between trees and the urban environment.

Where damage to public spaces and private infrastructure is suspected to have been caused by street tree roots, residents are asked to contact Council’s Customer Service Centre to and request further investigation.

Below is a quick guide to address common concerns, and Waverley Council’s Drain Blockage Guidelines also has useful information.

Public tree causes public property damage

• If street tree roots have lifted a footpath, contact Council to report the matter. Include specific location information and if possible, photographs.
• If a street tree has caused suspected damage to the water network (stormwater, sewage etc) on public land, contact Sydney Water who will liaise with Council if required.
• If all or part of a street tree falls due to a storm or other reason, contact Council. Alternatively, contact the SES.
• If street tree roots are suspected of lifting a fence on private property, contact Council with the evidence that led you to believe the street tree has caused the issue.
• If a street tree has caused suspected damage to the water/sewer network inside private property, contact Council with the evidence that led you to believe the street tree roots have caused the issue. An initial inspection is then made by the Tree Operations Supervisor from outside the premises. Depending on the Supervisor’s findings, further investigations are also required.
• If all or part of a street tree falls due to a storm or other reason, contact Council. Alternatively, contact the SES.