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Book a clean-up collection

Call 9083 8000 to book a Clean Up Collection

Are you a Waverley resident who has unwanted bulky household items that you’d like to get rid of? We can collect some types of household goods for you. You are entitled to 2 free ‘Your Call’ clean-up collections plus 1 free scheduled collection each calendar year. Most of the items we collect will go to landfill, so consider at all other options for reuse, donation and recyclingThis external link will open in a new windowThis external link will open in a new window prior to putting items out for collection.

Annual scheduled clean-up collection

To find the scheduled collection date for your address, look up your waste calendar online.This external link will open in a new windowThis external link will open in a new window No booking is required.

You must present your waste for collection on the Sunday evening before the date of your scheduled clean-up collection.. Please note the collection for each zone can take up to five working days to complete.

Book a 'Your Call' clean-up collection

1. Carefully review our list of acceptable items
2. Call Customer Service at 9083 8000 to make your booking.

If booking spaces are available you may book a bulky household goods collection up to 1pm the day before your garbage collection day. If no bookings are available, or it is later than 1pm, your booking will be scheduled for the next available collection day. Residents are encouraged to book their collection as early as possible to secure a collection booking on their preferred day. Residents can book up to two  Your Call clean-up collections per year.

Booking for numerous apartment units?

If you’re a strata or property manager and would like to book a clean-up collection for numerous apartments on the same day, please contact our Customer Service Centre on 9083 8000 to discuss this option.

Acceptable items:

• Furniture
• Whitegoods
• Mattresses  (limit of two singles or one queen or larger per collection, and no other items may be presented during the same collection)
• General household items
• Bulky garden organics (cut into 1 m pieces)
• Mirrors (max 100cm by 100cm; must be wrapped in a blanket/sheet)
• Carpet (must be rolled and tied; two people must be able to lift it)
• Paint cans (empty only)
• Electronic waste (only if you cannot attend one of our problem waste drop off events)

Items we do not accept:

Due to Work Health and Safety reasons, there are some items that we are not able to collect in clean-up collections as they require special handling to be disposed of or recycled safely.

How to present your items for collection

If you do not present your items correctly, and within the guidelines we provide, your collection may be rejected and you will be responsible for the cost of clean-up and disposal.

• Ensure you only present large, bulky household items for collection. Small items should go in your general waste bin.
• Place your clean-up material on the kerbside the night before your booked collection day in a tidy pile that doesn’t block roadways or footpaths.  If your items are put out too early, passers-by may add to the pile, and the entire pile may be considered illegal dumpingThis external link will open in a new windowThis external link will open in a new window and rejected by our cleansing crew.
• Remove doors from fridges and other appliances.
• Be sure to box or bag your items for easy removal.
• Mirrors of any size must be wrapped to prevent the glass from shattering.
• Make sure that your pile of items is no more than 2 cubic metres (one trailer load). See graphic below.
• Ensure that bulky garden organics are bundled and cut into one-metre lengths.

What happens to items collected in clean-up collection?

Waverley Council's clean-up collection service helps to reduce the cost and pollution associated with illegal dumpingThis external link will open in a new windowThis external link will open in a new window, and is not designed to recover resources. We are unfortunately unable to recycle, repair or reuse most items collected aside from mattresses, large metal items and certain whitegoods. Mattresses (made of cotton and metal springs) and whitegoods (made mostly form metal) and other metal items are separated out at the transfer station and recycled. All other items collected in clean-up service are sent to landfill at this time. Council continues to research ways to divert these items from landfill.

Before booking a clean-up, have you considered other ways to re-purpose your unwanted items?  Whether it be hosting a garage sale, selling items online, repairing or donating, check our Avoiding Waste page for all sorts of ways to reduce the amount of materials going to landfill.

More information

For more information, or for any further questions, please contact Customer Service on 9083 8000.