Book a clean-up collection

Book your collection online

Waverley residents have access to up to 3 clean-up collections per year. This service is recommended for unwanted bulky household items that cannot be reused, sold or donated.

Residents can wait for their scheduled annual collection or book up to 2 ‘Your Call’ collections per calendar year.

Book a 'Your Call' clean-up collection

Book your collection here or call 9083 8000 if you need assistance.

Your booking is only confirmed when you receive a booking reference number via email.

Please review the terms and conditions for using this service:

  • Plan ahead to secure a booking on your preferred date
  • Items must be presented neatly on the kerb the evening prior to your collection date
  • A maximum of 2 cubic metres (2 metres x 1 metre x 1 metre) can be presented in each collection
  • Carefully review our list of accepted items and what cannot be collected

Strata or property managers wishing to book a clean-up service on behalf of numerous apartments can call Customer Service on 9083 8000 to discuss our service options

Scheduled Clean-Up collection

To dispose of unwanted household items in our scheduled annual collection, simply look up the scheduled collection date for your address here. No booking is required.

Always present your items for collection on the Sunday evening before your clean-up scheduled date. Collections are completed within the nominated collection week.

Please review the terms and conditions for using this service:

  • Items must be presented neatly on the kerb the Sunday evening prior to your collection date
  • A maximum of 2 cubic metres (2 metres x 1 metre x 1 metre) can be presented
  • Carefully review our list of accepted items and what cannot be collected
Accepted items

  • Old and broken furniture
  • Broken small appliances
  • Metals and whitegoods (e.g. fridges, washing machines)
  • Damaged general household items that cannot fit inside a garbage bin
  • Mattress (limit to 2 singles or larger per collection)
  • Bulky garden organics (i.e. tree branches no larger than 10cm in diameter should be cut into 1 metre pieces and tied and bundled)
  • Mirrors (maximum size 1 metre x 1 metre wrapped in a sheet/blanket)
  • e-waste that cannot be dropped off at our problem waste eventsThis external link will open in a new window
  • Paint cans (must be empty)

Items we do not collect

  • Hot water heaters
  • Oil heaters
  • Paints, oils, gas cylinders, fire extinguishers, batteries, smoke detectors, fluoro globes and tubes – take them to your nearest CRC or the next Household Chemical CleanOut event.
  • Construction and demolition materials such as bricks, concrete, tiles, sand and asbestos – find drop off options at the business disposal and recycling directory.
  • Car parts, such as batteries and tyres – take them to a drop off point.
  • Commercial waste, such as cooking oils – find a suitable collector here.
  • Bean bags filled with small polystyrene balls.
  • Heavy items that cannot be lifted by two people such as exercise equipment, carpet rolls, glass.
  • e-waste including computers, peripherals and electrical appliances – recycle them at one of our drop off events.

How to present your items for collection

  • Place your clean-up items neatly on the kerb the evening before collection. Be mindful not to block roadways or footpaths.
  • Items put out too early may attract illegal dumping as passers-by can add to the pile.
  • Each clean-up collection should not exceed 2 cubic metres.
  • Remove doors off fridges and other appliances whenever possible.
  • Think about the safety of your neighbours and our crew when presenting your materials. For example, mirrors of any size must be wrapped to prevent glass from shattering.
  • Remove batteries from small appliances – batteries are hazardous and should be safely dropped off at one of our problem waste stations or events.

What happens to items collected in a clean-up collection?

Waverley Council's clean-up collection service helps to reduce the cost and pollution associated with illegal dumping, and is not designed to recover resources. We are unfortunately unable to recycle, repair or reuse most items collected aside from mattresses, large metal items and certain whitegoods. Mattresses (made of cotton and metal springs) and whitegoods (made mostly form metal) and other metal items are separated out at the transfer station and recycled. All other items collected in clean-up service are sent to landfill at this time. Council continues to research ways to divert these items from landfill.

Before booking a clean-up, have you considered other ways to re-purpose your unwanted items?  Whether it be hosting a garage sale, selling items online, repairing or donating, check our Make-do & mend page for all sorts of ways to reduce the amount of materials going to landfill.

More information

For more information, or for any further questions, please contact Customer Service on 9083 8000.

Need more information?

Subscribe to our Environment E-news

Get the latest news and tips on creating an environmentally friendly community, plus free workshops and events. Read our latest blogs here.

Subscribe now