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Book a clean-up collection

Are you a Waverley resident who has unwanted bulky household items that you’d like to get rid of? We can collect your bulky household goods for you. These items will all end up in landfill, so please be sure that you’ve looked at all other options for reuse, donation and recycling prior to booking a clean-up collection

You are entitled to 2 free ‘Your Call’ clean-up collections plus 1 free scheduled collection each calendar year.

To book your clean-up, call customer service at 9083 8000.

How to book a clean-up collection

1. Identify other options to reuse, donate or recycle your items if they are still in good condition, as all items presented in a clean-up collection go to landfill.
2. Review our list below of acceptable items for the bulky household goods clean-up service.
3. Call Customer Service at 9083 8000 to make your booking. If booking spaces are available you may book a bulky household goods collection up to 1pm the day before your garbage collection day. If no bookings are available, or it is later than 1pm, your booking will be scheduled for the next available collection day. Residents are encouraged to book their collection as early as possible to secure a collection booking on their preferred day.

How to display your material for collection

If you do not present your waste correctly, and within the guidelines we provide, your collection may be rejected and you will be responsible for the cost of clean-up.

• Ensure you only present large, bulky household items for collection. Small items should go in your general waste bin.
• Place your clean-up material on the kerbside the night before your booked collection day in a tidy pile that doesn’t block roadways or footpaths.  If your items are put out too early, passers-by may add to the pile, and the entire pile may be considered illegal dumping and rejected by our cleansing crew.
• Remove doors from fridges and other appliances.
• Be sure to box or bag your items for easy removal.
• Make sure that your pile of items is no more than 2 cubic metres (one trailer load). See graphic below.
• Ensure that bulky garden organics are bundled and cut into one-metre lengths.

Items we will collect:

• Furniture
• Whitegoods
• Mattresses  (limit of 2 items per collection)
• General household items
• Bulky garden organics (cut into 1 m pieces)
• Furniture
• Mirrors (max 100cm by 30cm; must be wrapped in a blanket/sheet)
• Carpet (must be rolled and tied; two people must be able to lift it)
• Paint cans (empty only)
• Electronic waste (only if you cannot attend one of our e-waste drop off events)

Items we cannot collect:

Due to Work Health and Safety reasons, there are some items that we are not able to collect in clean-up collections as they require special handling to be disposed of or recycled safely.

What happens to items collected in clean-up collection?

Booked clean-up collections are offered by Waverley Council as a strategy to reduce the cost and pollution associated with illegal dumping, and are not designed to recover resources. We are unfortunately unable to recycle, repair or reuse any materials collected in booked clean-up collections at this time. All materials collected in the clean-up service will go to landfill.

Before booking a clean-up, have you considered other ways to re-purpose your unwanted items? Refer to the list below to help you discover ways to easily keep items that are still in good condition out of landfill.

Ideas to avoid sending materials to landfill

Host a garage sale or clothing swap event

Garage sales or clothing swaps are a great way to re-home items you are finished with and make a little extra pocket money. Win-win! Advertise your own, or register for the annual Garage Sale Trail.

Sell online

Advertise your items on your local ‘Buy Swap Sell’ group or on Facebook’s “Marketplace”. You can also post an advert on sites like Gumtree or eBay. These are great avenues to give away or sell your items, and listings are usually at no cost to you.

Repair

Check out local repair services near you. Often an item just needs a bit of tender loving care or the skill of an expert to be good returned to good as new. The Bower Reuse and Repair Centre often hosts repair cafes.

Donate for reuse

• Ask a friend or family member if they want the item.
• Post your item as free in online community swap groups.
• St Vincent de Paul store accept donations, mostly of clothing, but also other household items. The one located at Spring St, Bondi Junction allows donations at the store during working hours. Find your closest Vinnies Shop by typing your suburb in here.
• The Smith Family have donation bins and retail stores around town where you can donate your unwanted clothing items that are still in good condition.
• The Bower offers a free collection for second hand items that are still in good condition such as furniture, appliances, household goods, salvaged building materials, bikes, books and more. Learn how to donate here.
• The Bondi Toy Library accepts donations of used toys in excellent condition. No soft toys or books please. Learn more here.

Recycle

• Soft Landings will collect mattresses for recycling for a small fee. Learn more here.
• Boomerang bags makes reusable shopping bags from donated textiles. Find your nearest chapter online.

If you’re unable to repurpose, repair or recycle your unwanted item, call customer service 9083 8000 to book in your clean-up collection.

More information

For more information, or for any further questions, please contact Customer Service on 9083 8000.