Compliance & regulations

Compliance and regulation is an important part of Council's community service, and involves a program of inspections, investigations and monitoring to ensure local businesses, residents and developers are complying with Council regulations and legislation. This helps to ensure a good quality of life for our local community.

Need more information?

The Duty Planner is available for general telephone, email and counter enquires between 9am  - 1pm and 2 - 5pm, Tuesday to Friday during normal operations.

Please provide a site address and details of your enquiry in your email or voicemail to the Duty Officer -

Telephone: 9083 8000

Please note during the lockdown period, you should make your enquiries to the Duty Planner by email:

The Duty Officer is not able to provide detailed advice or high level information on compliance, regulatory and certification matters.

Requests for plans and information on development consents should be directed to

Please call 9083 8000 to reports unauthorised or illegal building works.