Contact Us
- Opening Hours:
- Monday to Friday from 8:30am- 5:00pm Thursday extended hours from 8.30am- 7.00pm.
- Phone:
- (02) 9083 8000
- After Hours Service:
- (02) 9083 8000
- Hearing/speech impaired :
133677 TTY/voice calls
1300 555 727 Speak & Listen
0423 677 767 SMS relay
National Relay Service- Fax:
- (02) 9387 1820
- Email:
- info@waverley.nsw.gov.au
- Address:
- 55 Spring St, Bondi Junction. NSW 2022
- Postal Address:
- All correspondence should be addressed to: The General Manager PO Box 9, Bondi Junction 1355 or DX 12006 Bondi Junction.
- ABN:
- 12 502 583 608
After Hours Telephone Numbers
| Services | Numbers |
|---|---|
| Roads, Footpaths, Drains and Parks | 0481 910 439 |
| Council Buildings Urgent Maintenance | 0426 237 499 |
| Environmental Protection Authority | 131 555 |
| Senior Ranger (illegal dumping, noise, animals etc) | 0414 884 393 |
| Parking Patrol Officer (illegally parked vehicles) | 0414 369 802 |
| Parking meter fault line (listed on meters) | 8594 2522 |
| Commercial and Domestic Garbage Collection | 9083 8627 |
| Commercial and Domestic Recycling and Domestic Green Waste Collection | 9083 8629 |
| Lifeguards at: Bondi Beach Bronte Beach Tamarama Beach | 9083 8888 9083 8889 9083 8887 |
| Waverley Council Wet Weather Line | 9083 8305 |
Services
| Service | Information | Telephone Contact |
|---|---|---|
| Ambulance Police Fire Brigade |
Free Call, emergencies only |
000 |
| Beach, Lifeguard Services | Coordinator | 0420 304 167 9083 8888 |
| Child Protection | Child and Parents Stress Centre (CAPS) Child Protection and Family Crisis Service |
9716 8000 (24 hrs) 9381 0402 1800 066 777 (24 hrs) |
| Cemeteries | Waverley and South Head | 9083 8899 |
| Chemist | After hours information | 9235 0333 (24 hours) |
| Council Building | Urgent maintenance | 0426 237 499 |
| Cot Death | Sudden Infant Death Association of NSW | Toll Free 1800 651 186 9630 0099 (M-F, 9 - 5) |
| Dental (1) | After hours emergency information (Australian Dental Association) | 9369 7050 (24 hrs) |
| Dental (2) | Dental Hospital Mon-Thurs 8.30am - 3.00pm Health Care Card Holders Only |
9282 0200 |
| Doctor (1) | After Hours Emergency Home Visiting Service Mon - Fri 7pm-12pm, Sat-Sun 8pm-11pm |
9389 3133 |
| Doctor (2) | Immediate Health Care Service (8am - 10pm), 7 days a week | 9387 6899 |
| Dogs, impounding | Ranger service | 0414 884 391 |
| Domestic Violence | NSW Domestic Violence Advocacy Service Domestic Violence Counselling Line |
9637 3741 (Mon-Fri 9.30pm-4.00pm) 1800 656 463 (24 hrs) (Toll Free) |
| Dumping, litter | Ranger service | 0414 884 393 |
| Electricity - Energy Australia | Problems with electricity supply or faults | 13 13 88 |
| EPA | 13 15 55 | |
| Garbage | Commercial & Domestic | 9083 8627 |
| Hospitals | Sydney Childrens Hospital Royal Hospital for Women |
9382 1111 9382 6111 |
| Lifeline | Counselling | 13 11 14 (24 hrs) |
| Nursing Mothers Association of Aust | Counselling | 9639 8686 (7 days) 9388 7047 Wendy (Group Leader in Waverley) |
| Parking, meters | Parking Patrol Officer | 0414 369 801 0414 369 802 |
| Poisons Information | 13 11 26 (24 hrs) | |
| Police | Bondi Police Rose Bay Police Waverley Police |
9365 9699 9362 6399 9369 9899 |
| Rape Crisis Centre | 9819 6565 (24 hrs) 9819 7842 (24 hrs) 9814 349 (TTY) |
|
| Recycling | 9083 8629 | |
| Refuges | Homeless Persons Info Centre (Telephone referral service, listing of vacancies) Womens Refuge and Resource Centre (Referral and Information on Refuges only) |
9265 9087 9518 8379 |
| Roads or footpaths - Waverley Council | If you spot a dangerous road or footpath | 0481 910 439 |
| Sewer blockage | 0481 910 439 and notify Council on next business day (8306 3647). | |
| Storm damage, fallen trees - Waverley Council | Only contact if damage is in a Waverley Council owned building or park | 0435 967 407 |
| Telephone Translating and Interpreter Service | 13 14 50 (24 hrs) | |
| Water - Sydney Water | Disrupted water supply or burst main | 13 20 90 |
We value you as our customers, and have introduced this Charter as an expression of our firm commitment to providing a high standard of service, and ensuring consistency and sustainability in service delivery.
Click here to read our Customer Service Charter.
Duty Town Planners are available for general telephone and counter enquires between 8.30am - 5.00pm. Monday to Friday.
Development application lodgements are only processed between 8.30am - 1.00pm and 2.00pm - 4.00pm.
Telephone: 9083 8484
The Translating and Interpreting Service (TIS) can be used by members of the public to contact and speak to council staff.
When you ring TIS state the language you require and you will be connected to an interpreter over the phone. If your matter is more complicated, lengthy ( more than 15 minutes) or involves the explanation of legal or technical terms, we can arrange an interpreter to attend an appointment with you to assist with this matter. This is a FREE service.
TIS is available 24hours a day 7 days per week
Phone: 131 450
More details on our Interpreter and translation services.
Free JP service are available at:
- Waverley Customer Service Centre (walk-in only).
Address: 55 Spring Street, Bondi Junction.
Hours: Monday to Friday 10.00am - 2.00pm
Please note: This service finishes at 2pm sharp so it may be necessary to close the queue at 1:45pm. - Waverley Library (from 8 July 2017)Address: 32-48 Denison Street, Bondi Junction.
Hours: Saturday 10am - 12pm
A JP can witness oaths, signatures, affidavits, statutory declarations and certifies documents.
**A photocopying service is not available at the Customer Service Centre. Please bring in photocopies of documents.**
The Waverley Council website includes a number of Portable Document Format (PDF) documents, audio files and video.
Whilst we aim to provide information in equally accessible formats, if you require any information on the site in an alternative format such as braille, audio, large text or easy English, please email us.