Contact Us

Covid Safe Customer Service Centre

The Customer Service Centre is currently closed due to Public Health Orders around essential only travel. Please contact us by phone or email.

Address: 55 Spring St, Bondi Junction. NSW 2022.
Opening hours: 9am - 5pm Monday to Friday.

Email

info@waverley.nsw.gov.au

Phone

(02) 9083 8000 (Monday to Friday, 8.30am - 5pm)
After hours service: 9083 8000

You can contact us through the National Relay Service if you are deaf, or have a hearing or speech impairment.  133677 TTY/voice calls, 1300 555 727 Speak & Listen or 0423 677 767 for SMS relay.

Translating and Interpreting Service (TIS) is available 24 hours a day 7 days per week 131 450.

Postal Address

All correspondence should be addressed to:
The General Manager
PO Box 9, Bondi Junction 1355 or
DX 12006 Bondi Junction.

ABN: 12 502 583 608

Services

Emergency Contact Numbers

Emergency Contact Numbers
ServiceInformation Telephone Contact
Ambulance
Police
Fire Brigade
Free Call, emergencies only

000

Beach, Lifeguard Services To report an emergency situation
 
For media enquiries

For all other enquiries including lost property, weather/beach conditions, tourist and events information, safety talks, etc
000
 
0416 075 532 or media@waverley.nsw.gov.au

9083 8000 
Council Building Urgent maintenance 0466 865 256
Dogs, impounding Ranger service 9083 8000
Report illegal parking Parking Patrol 9083 8000
Report Parking Meter FaultsFault Line8594 2522
Roads or footpaths - Waverley Council If you spot a dangerous road or footpath 0481 910 439
Sewer blockage  9083 8000 (the after hours service contacts Maintenance On Call and emails Customer Service)
Storm damage, fallen trees  Only contact if damage is in a Waverley Council owned building or park Street trees- 0435 967 407
Private trees- SES 132 500

Planning Advice

The Duty Planner is available for general telephone, email and counter enquires between 9am  - 1pm and 2 - 5pm, Tuesday to Friday during normal operations.

The Duty Officer is not able to provide detailed planning advice or high level planning information.

Requests for plans and information on current DAs should be directed to info@waverley.nsw.gov.au

Please call 9083 8000 for fee quotes and reports of illegal developments.

Development applications must be lodged on the NSW Planning Portal.

Please provide a site address and details of your enquiry in your email or voicemail to the Duty Officer:
Telephone: 9083 8000 Email: duty.planner@waverley.nsw.gov.au

Please note during the lockdown period, you should make your enquiries to the Duty Planner by email: duty.planner@waverley.nsw.gov.au.

Your enquiry will be answered within 5 business days and the timing of response will depend on the complexity of the matter. We apologise for any inconvenience  for delayed responses.

Justices of the Peace (JPs)

COVID-19 Update - The Justice of the Peace Service is suspended until further notice. Council will continue to monitor all health advice regarding the latest COVID outbreak and will make further adjustments if necessary. If you require a JP, please visit jp.nsw.gov.au/findajp

Free JP service are available at:

Waverley Customer Service Centre (Monday - Friday)
Address: 55 Spring Street, Bondi Junction.
Hours: Monday to Friday 10am - 2pm (subject to availability)
Please note: Bookings are essential.
BOOK HERE

Waverley Library (Saturday only)
Address: 
32-48 Denison Street, Bondi Junction.
Hours: Saturday 10am - 12pm (subject to availability)
Please note: Bookings are essential.
BOOK HERE

A JP can witness oaths, signatures, affidavits, statutory declarations and certifies documents.

**A photocopying service is not available at the Customer Service Centre. Please bring in photocopies of documents.**

This JP service is run by the NSW Justices Association Inc and its members as a voluntary community service.

Lost property

Have you lost something on our beaches, parks or streets in Waverley?  Report it here and we’ll let you know if we find anything!

Report Lost Property

Please note, you will only receive a response if your item is located.