NSW Health alert for Bondi Junction clinic customers

4 February 2021

Waverley Council wishes to advise that NSW Health yesterday issued an alert for customers who attended a Bondi Junction wellness clinic for certain procedures over the past seven years.

Anyone who underwent a skin penetration procedure at Detoxologie, Shop 59, Eastgate Shopping Centre, and previously at Oxford Street, Bondi Junction, between June 2013 and December 2020 should see their doctor and discuss testing for blood borne viruses. Skin penetration procedures include:

  • Colonic lavage (also known as Colonic Irrigation and Colon Hydrotherapy)
  • intravenous (IV) infusion or vitamin injections (such as vitamin B12 or any injections)
  • facial micro-needling (also called collagen induction therapy or skin needling)
  • allergy testing (such as a blood testing for food allergies, live blood analysis or any test involving a pin prick or blood test

The NSW Health alert is published here: https://www.health.nsw.gov.au/Infectious/alerts/Pages/detoxologie-clinic.aspx

The alert states:

“In early December 2020, two members of the public were hospitalised after being treated with infusions at Detoxologie, a business which described itself as a wellness centre, located at Shop 59, Eastgate Shopping Centre, and previously at Oxford Street, Bondi Junction.

The clinic was immediately shut down, the Health Care Complaints Commission (HCCC) issued an interim prohibition order on the proprietor, Ms Fay Fain, and warned members of the publicnot to seek health services from Ms Fain or Detoxologie, and an inquiry was launched by NSW Health under the Public Health Act.

Subsequently the business has improved infection control measures allowing it to operate, however Ms Fain is unable to provide health services due to the HCCC interim prohibition order.”

The HCCC’s public health warning from December is here: https://www.hccc.nsw.gov.au/decisions-orders/public-statements-and-warnings/public-warning-under-s94a-of-the-health-care-complaints-act-detoxologie-and-ms-fay-fain

NSW Health has published an FAQ here: https://www.health.nsw.gov.au/Infectious/alerts/Pages/detoxologie-clinic-faqs.aspx

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