Business safety

While COVID-19 restrictions have eased, businesses must continue to follow the health and safety guidelines in place from the NSW Government. For the latest information on NSW's reopening plan and what restrictions remain in place for businesses, please click here

To help keep staff and customers safe, make sure you:

1. Have a COVID-Safe Plan in place

It’s strongly recommended all businesses have an up-to-date COVID-19 Safety Plan in place. For some businesses it is mandatory. It provides you and your customers the confidence that you are doing all you can to help stop the spread of COVID-19. Once completed, you can register your business as COVID Safe.

2. Use the NSW Government QR code 'check in' system

Once you’re registered as COVID-Safe, you can access the NSW Government's QR code. This makes it quick and easy for customers, staff, delivery drivers and contractors to check in and plays a vital role for our contact tracers if an outbreak was to occur.​

The use of the Service NSW QR code is mandatory at all workplaces and retail businesses. Businesses must display the QR code and take reasonable steps to ensure people entering their premises check in using the code or digital sign-in sheet. Importantly, this includes all staff, employees and visitors. Businesses can find the application form and more information here

3. Practise COVID-safe behaviours

COVID-safe behaviours are just as important as ever. Wash and sanitise hands regularly, and socially distance wherever possible. Staff must self-isolate and get tested immediately if unwell, even with mild symptoms, then follow the health advice on when they should return to work.

These are critical measures to help stop the spread of COVID-19 in our community and everyone's actions will make a difference.